Let's scope your Zendesk project

We help businesses optimise, implement and manage their Zendesk configuration. Book a 15–30 minute introductory call to discuss your current challenges and goals.

No obligation

Just an open discussion about your requirements.

Technical expertise

Speak directly with Zendesk-certified consultants.

Clear next steps

We'll provide a clear path forward, whether that's a health check, project scope, or managed service.

Prefer a health check? Choose “Health Check” above and we’ll respond with scope and next steps.

What our customers say

Amazing support through a major transition. A new Zendesk instance stood up in a very short timeframe and everything kept running smoothly.

True partners in our Zendesk implementation. Responsive, patient, and they explained everything clearly. Still supporting us to keep things running optimally.

Quick to resolve issues and the account health checks are incredibly helpful. They’ve helped us get Zendesk to exactly what we need.

Smooth implementation tailored to our needs. They didn’t just set it up — they empowered our team with best practices, training, and actionable insights.

Insanely fast turnaround — within minutes. From dashboards to custom triggers, CX Experts can do it all.

A complete game changer for our support operations: better visibility, faster service, happier customers, and a team running at peak efficiency.

What happens next?

Our proven process for new engagements.

1

Discovery

We discuss your current setup, pain points and objectives on a short call.

2

Health Check

We often conduct a free baseline review of your Zendesk environment to surface gaps.

3

Proposal

We present a clear scope, timeline, and commercial structure for the work.

4

Kick-off

We begin execution, working as an extension of your team.